FAQ

Where do you ship from?
All orders are made and shipped from our home-based workshop in Arkansas.

How long will it take to receive my order?
Because each piece is made to order, please allow up to 2 weeks for your artwork to ship. You'll receive tracking information as soon as it's on the way.

What does giclée mean?
Giclée (pronounced “zhee-clay”) is a fine art printing process that uses high-resolution digital files and archival pigment-based inks. It produces rich, vibrant color and incredible detail — perfect for capturing the texture and depth of original artwork. Our giclée prints are professionally printed on premium satin canvas for a museum-quality finish that’s made to last.

Can I return or exchange my order?
Yes — we accept returns within 30 days of delivery. To start a return or exchange, please email us at sarah@faithcountryart.com with your order details. Items must be in their original condition.

Do you accept custom orders?
We don’t currently offer custom scripture requests at this time, but we’d love to know what verses you're hoping to see! Feel free to send us a message.